Import: Contacts

Customs authorities and government agencies are key sources of information.

Customs Administration, Ministry of Finance
Zolldienststellen, Bundesministerium der Finanzen

Mailing Address:
PO Box 10 07 61
01077 Dresden
Germany

Visiting Address:
Langer Grabenweg 35
53175 Bonn
Germany

Tel: [49] (351) 44834-530
Email: enquiries.english@zoll.de
Web: www.zoll.de

National Organizations

Federal Agency for Agriculture and Food
Bundesanstalt für Landwirtschaft und Ernährung (BLE)

Deichmanns Aue 29
53179 Bonn
Germany

Tel: [49] (228) 6845-0
Contact Form: www.ble.de/DE/BLE/Kontakt/kontakt_node.html
Web: www.ble.de

Federal Office of Consumer Protection and Food Safety
Bundesamt für Verbraucherschutz und Lebensmittelsicherheit (BVL)

Mailing Address:
PO Box 15 64
38005 Braunschweig
Germany

Visiting Address:
Bundesallee 51
38116 Braunschweig
Germany

Tel: 03018 444 99999
Contact Form: www.bvl.bund.de/DE/Service/07_Kontakt/kontakt_node.html
Email: poststelle@bvl.bund.de
Web: www.bvl.bund.de

Federal Ministry of Food and Agriculture
Bundesministerium für Ernährung und Landwirtschaft (BMEL) 

Mailing Address:
PO Box 14 02 70
53107 Bonn
Germany

Visiting Addresses:
Rochusstraße 1
53123 Bonn
Germany

Wilhelmstraße 54
10117 Berlin
Germany

Tel: [49] (2) 28 99 52 90
Contact Form: www.bmel.de/EN/service-sites/contact/contact_node.html
Email: poststelle@bmel.bund.de
Web: www.bmel.de

German Institute for Standardization
Deutsches Institut für Normung (DIN)

Am DIN-Platz Burggrafenstrasse 6
10787 Berlin
Germany

Email: info@din.de
Web: www.din.de

Regional Organizations

European Commission Taxation and Customs Union

Charlemagne Building
Rue de la Loi 170
1040 Brussels
Belgium

Tel: [32] (2) 299 1111
Web: www.ec.europa.eu/taxation_customs/index_en

European Commission Directorate-General Health and Food Safety

4 Rue Breydel or 101 Rue Froissart (two entrances for the same building)
1049 Brussels
Belgium

Tel: [32] (2) 299 1111
Web: www.ec.europa.eu/info/departments/health-and-food-safety_en

European Committee for Standardization and European Committee for Electrotechnical Standardization
Comité Européen de Normalisation (CEN) and Comité Européen de Normalisation Électrotechnique (CENELEC) 

Rue de la Science 23
B-1040 Brussels
Belgium

Tel: [32] (2) 550 0811
Email: info@cencenelec.eu
Web: www.cencenelec.eu

European Food Safety Authority (EFSA)

Via Carlo Magno 1A
43126 Parma
Italy

Tel: [39] 0521 036 111
Contact Form: https://connect.efsa.europa.eu/RM/s/new-ask-efsa-request
Web: www.efsa.europa.eu

European Chemicals Agency (ECHA)

Mailing Address:
PO Box 400 
00121 Helsinki
Finland

Visiting Address:
Telakkakatu 6
00150 Helsinki
Finland

Tel: +358-9-686180
Web: www.echa.europa.eu

United Nations Economic Commission for Europe (UNECE)

Palais des Nations
CH-1211 Geneva 10
Switzerland

Email: unece_info@un.org
Web: www.unece.org

Court of Justice of the European Union (CJEU)

L - 2925 Luxembourg 

Tel: (+352) 4303 1 
Contact Form: www.curia.europa.eu/jcms/jcms/T5_5133
Web: www.curia.europa.eu

International Organizations

International Electrotechnical Commission (IEC)

Mailing Address:
PO Box 131
CH-1211 Geneva 20
Switzerland

Visiting Address:
3 rue de Varembé
CH-1211 Geneva 20
Switzerland

Tel: + 41 22 919 0211
Contact Form: www.iec.ch/contact?id=40499
Web: www.iec.ch

International Trade Center (ITC)

Mailing Address:
Palais des Nations
1211 Geneva 10
Switzerland

Visiting Address:
54-56 rue de Montbrillant 
1202 Geneva
Switzerland

Tel: (41-22) 730 01 11
Contact Form: www.intracen.org/contactus
Web: www.intracen.org

International Trade Administration (ITA)

1401 Constitution Avenue NW
Washington, DC 20230
United States

Tel: (202) 482 2867
Email: publicaffairs@trade.gov
Web: www.trade.gov

International Federation of Freight Forwarders Associations (FIATA)

Rue Kléberg 6
1201 Geneva
Switzerland

Tel: +41 22 715 45 45
Email: info@fiata.org
Web: www.fiata.org

Food and Agriculture Organization (FAO) of the United Nations

Viale delle Terme di Caracalla
00153 Rome
Italy

Tel: [39] 06 57051
Email: FAO-HQ@fao.org
Web: www.fao.org

World Health Organization (WHO)

Avenue Appia 20
1211 Geneva
Switzerland

Tel: +41 22 791 21 11
Web: www.who.int

World Customs Organization (WCO)

Brussels
Belgium

Tel: +32 (0) 2 209 92 11
Contact Form: www.wcoomd.org/en/contact-us.aspx
Web: www.wcoomd.org

World Trade Organization (WTO)

Centre William Rappard
Rue de Lausanne 154
CH-1211 Geneva 2
Switzerland

Tel: +41 (0) 22 739 51 11
Email: enquiries@wto.org
Web: www.wto.org

International Organization for Standardization (ISO)

Chemin de Blandonnet 8
CP 401
1214 Vernier, Geneva
Switzerland

Tel: +41 22 749 01 11
Email: central@iso.org
Web: www.iso.org

Organization for Economic Cooperation and Development (OECD)

2, rue André Pascal
75016 Paris
France

Tel: +33 1 45 24 82 00
Contact Form: www.oecd.org/contact
Web: www.oecd.org

International Road Transport Union (IRU)

Voie Creuse 16
CH-1211 Geneva 20
Switzerland

Contact Form: www.iru.org/contact
Web: www.iru.org

International Chamber of Commerce

33–43 President Wilson Avenue
75116 Paris
France

Tel: [33] (0) 1 49 53 28 28
Email: icc@iccwbo.org
Web: www.iccwbo.org

World Intellectual Property Organization (WIPO)

34, Chemin des Colombettes
CH-1211 Geneva 20
Switzerland

Tel: +41 22 338 9111
Contact Form: www3.wipo.int/contact/en/area.jsp?area=copyright
Web: www.wipo.int

Bank for International Settlements (BIS)

Mailing Address:
Postfach
CH-4002 Basel

Visiting Address:
Centralbahnplatz 2
4051 Basel
Switzerland

Tel: +41 61 280 8080
Email: email@bis.org
Web: www.bis.org

Note: The above information is subject to change. Importers are advised to obtain the most current information from a customs broker, freight forwarder, or the local customs authorities.

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